Privacy Policy

1. Introduction

Welcome to Shree VishwaChirayu Chikitsalaya (“Company,” “we,” “us,” “our”).
We respect your privacy and are committed to protecting the limited personal information you share with us.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website and services within India.

2. Applicability

This policy applies to all users who visit, browse, or make purchases through our website.
It complies with India’s Information Technology Act, 2000 and anticipated provisions of the Digital Personal Data Protection Act, 2023 (DPDP Act).

3. Information We Collect

We collect only the minimal information required to deliver your orders and communicate with you:

• Name

• Phone number

• Shipping address

• Optional: email (if you provide it for updates)

We do not store payment details (handled securely by Wix or its payment processors).

4. Use of Information

Your information is used solely to:

• Process and deliver orders

• Communicate order updates via call, SMS, or WhatsApp (with your consent)

• Improve our services and website functionality

• Comply with applicable Indian laws

We never sell or rent your information to third parties.

5. Storage & Security

Data is securely stored on Wix’s servers, which may be located outside India.
We implement reasonable administrative, technical, and physical safeguards to prevent unauthorized access, alteration, or disclosure of your data.

6. Cookies & Analytics

Our website may use cookies or analytics tools (such as Wix Analytics) to improve user experience.
By continuing to browse or use our website, you consent to our use of cookies.

7. Sharing of Information

We may share your information only with:

• Courier and logistics partners (for delivery)

• Payment processors (for transaction completion)

• Legal or regulatory authorities (if required by law)

Each partner is required to maintain confidentiality and security.

8. Data Retention

We retain your information only as long as necessary for business and legal purposes.
After that, it is deleted or anonymized.

9. Your Rights

You may contact us to request correction or deletion of your stored information.
Email or call the number provided on our “About” page. We will respond within 30 days.

10. Medical Disclaimer

All product information is for general wellness purposes only.
Products are not intended to diagnose, treat, cure, or prevent any disease.
If you have allergies or medical conditions, consult a qualified healthcare professional before use.

11. Changes to This Policy

We may update this Privacy Policy periodically.
Revised versions will be posted on our website with the new “Last Updated” date.

12. Grievance Redressal

For privacy-related concerns, contact our Grievance Officer via the phone number listed on our About page.

Privacy Policy - the basics